Okay, so we may not be psychic, but we can definitely read minds. With live chat by ChatBeacon, you can too!
Behold, your very own crystal ball. We call it “peek messaging.” This simple, yet revolutionary feature saves you and your customers valuable time.
With peek messaging, your chat operators can preview what your customers are typing in real-time, before they even press “send.” This gives them the opportunity to prepare their response ahead of time, cutting down chat time significantly. Your customers will marvel at your rapid responses and your operators will love the efficiency. Everyone wins. Everyone, that is, except for your competitors!
Peek messaging is just one of dozens of features ChatBeacon offers, available in both ChatBeacon LOCAL and ChatBeacon CLOUD. For more information about our products, or to schedule your free demo, hop on over to our product page or start a chat. We’d love to talk with you!
Natalie Delamater, Director of Social MediaSmartMax Software, Inc.