We Are the Company We Keep

Let’s Get Acquainted

Save Money

SAVE MONEY

With live chat, your operators can handle multiple engagements at once. Hire fewer representatives without sacrificing the quality of your customer service.

Be Proactive

BE PROACTIVE

Make your website’s visitors feel at home with a friendly welcome greeting. Offer your assistance and let your guests know that you’re just one click away if they need you.

Speak Their Language

SPEAK THEIR LANGUAGE

Say “adios” to language barriers with our in-app translation services, powered by Google. With translation into 52 languages, we can pretty much guarantee you’ll be able to communicate with anyone in the world.

Hit the Road

HIT THE ROAD

And take us with you! With our mobile feature, ChatBeacon GO, you can carry your operator applicaton right in your pocket. Handle all your engagements anytime, anywhere, all from your Andriod phone. ChatBeacon GO included free with every subscription.

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Live Chat for Retail

Websites Offer live chat on your website and watch your revenues soar! Live chat is proven to be the preferred means of customer service in the e-commerce industry[2]. Instantly greet all of your online visitors with a warm and friendly welcome.

 

  • Boost Sales
  • Save Your Customers’ Time and Your Business’ Money
  • Safe and Secure
  • Quick Installation and Integration

Live Chat for Retail

Websites Offer live chat on your website and watch your revenues soar! Live chat is proven to be the preferred means of customer service in the e-commerce industry[2]. Instantly greet all of your online visitors with a warm and friendly welcome.

 

  • Boost Sales
  • Save Your Customers’ Time and Your Business’ Money
  • Safe and Secure
  • Quick Installation and Integration
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Live Chat for Charities & Non-Profits

Live chat is a fantastic tool for charities and non-profit organizations. Instantly greet and welcome visitors to your charity's website. Establish personal connections with your donors and with those in need.

 

  • Personal Touches
  • Great For The Hearing-Impaired Or Disabled
  • Safe and Secure
  • Quick Installation and Integration

Live Chat for Charities & Non-Profits

Live chat is a fantastic tool for charities and non-profit organizations. Instantly greet and welcome visitors to your charity's website. Establish personal connections with your donors and with those in need.

 

  • Personal Touches
  • Great For The Hearing-Impaired Or Disabled
  • Safe and Secure
  • Quick Installation and Integration
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Live Chat for Real Estate

Live chat on your real estate website lets you be there for your clients while they make the biggest purchase of their lives. This is the perfect tool to assist them in the whole process, from start to finish.

 

  • Give Your Clients the Freedom To Reach You Anywhere
  • Great for Brokers on The Go!
  • Guide Clients Through The Home-Buying Process
  • Safe and Secure

Live Chat for Real Estate

Live chat on your real estate website lets you be there for your clients while they make the biggest purchase of their lives. This is the perfect tool to assist them in the whole process, from start to finish.

 

  • Give Your Clients the Freedom To Reach You Anywhere
  • Great for Brokers on The Go!
  • Guide Clients Through The Home-Buying Process
  • Safe and Secure
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Live Chat for Call Centers

Make your call center run more efficiently with live chat. Helping to direct messages to the proper department, collect visitor data, and shorten hold and response times for your customers, live chat is the perfect solution for not only your customers, but for your company, as well.

 

 

  • Direct Traffic
  • Cut Costs With ChatBeacon
  • Safe and Secure
  • Serve Customers Anytime, In Any Language.

Live Chat for Call Centers

Make your call center run more efficiently with live chat. Helping to direct messages to the proper department, collect visitor data, and shorten hold and response times for your customers, live chat is the perfect solution for not only your customers, but for your company, as well.

 

 

  • Direct Traffic
  • Cut Costs With ChatBeacon
  • Safe and Secure
  • Serve Customers Anytime, In Any Language.
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Live Chat for Education

Whether you’re running a small daycare center with less than 100 students, or a major university with over 50,000, you want to be available when your students and/or their parents need you. With live chat, you can answer questions about the application process, financial aid, scheduling, and more, without the need for long lines and extended time on hold.

 

  • Build Relationships With Your Students
  • Cut Costs With ChatBeacon
  • Great For Hearing-Impaired Or Disabled Students
  • Safe and Secure

Live Chat for Education

Whether you’re running a small daycare center with less than 100 students, or a major university with over 50,000, you want to be available when your students and/or their parents need you. With live chat, you can answer questions about the application process, financial aid, scheduling, and more, without the need for long lines and extended time on hold.

 

  • Build Relationships With Your Students
  • Cut Costs With ChatBeacon
  • Great For Hearing-Impaired Or Disabled Students
  • Safe and Secure
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Live Chat for Medical and Mental Health

As a health professional, your commitment is serving those in need. Whether you’re dealing with ill patients, service veterans, or individuals dealing with loss, depression, abuse, stress, or addiction, urgency is of the utmost importance in getting your clients the help they need. In dire situations, people need to know they can get with you in a moment’s notice, and ChatBeacon provides the tools to be there first.

 

  • Internal Instant Messaging
  • Cut Costs With ChatBeacon
  • Personal Touches
  • Safe and Secure

Live Chat for Medical and Mental Health

As a health professional, your commitment is serving those in need. Whether you’re dealing with ill patients, service veterans, or individuals dealing with loss, depression, abuse, stress, or addiction, urgency is of the utmost importance in getting your clients the help they need. In dire situations, people need to know they can get with you in a moment’s notice, and ChatBeacon provides the tools to be there first.

 

  • Internal Instant Messaging
  • Cut Costs With ChatBeacon
  • Personal Touches
  • Safe and Secure
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Live Chat for Financial Institutions

We love our credit union customers! Engage with your visitors in an instant and reliable way. Be right at your clients' fingertips to answer any questions that they may have about opening an account, loans, account activity, and more.

 

 

  • Internal Instant Messaging
  • Cut Costs With ChatBeacon
  • Personal Touches
  • Safe and Secure

Live Chat for Financial Institutions

We love our credit union customers! Engage with your visitors in an instant and reliable way. Be right at your clients' fingertips to answer any questions that they may have about opening an account, loans, account activity, and more.

 

 

  • Internal Instant Messaging
  • Cut Costs With ChatBeacon
  • Personal Touches
  • Safe and Secure
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Live Chat for Gaming

With live chat on your online casino or gaming website, you can instantly greet every visitor and offer them a warm and friendly welcome. Engage with customers by offering assistance, without interrupting their play.

 

  • Make Your Customers Feel Like Guests
  • Collect Feedback from Your Customers
  • Design A Chat Window To Match Your Aesthetic
  • Safe and Secure

Live Chat for Gaming

With live chat on your online casino or gaming website, you can instantly greet every visitor and offer them a warm and friendly welcome. Engage with customers by offering assistance, without interrupting their play.

 

  • Make Your Customers Feel Like Guests
  • Collect Feedback from Your Customers
  • Design A Chat Window To Match Your Aesthetic
  • Safe and Secure
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Live Chat for Hospitality

Whether you’re running a hotel, spa, resort, travel agency, airline, or any other company within the hospitality field, live chat will give you the tools to best serve your online customers. Give them great guest service before their vacation even begins. Offer a friendly greeting to all of your visitors and let them know you’re available to assist in the reservation process.

 

 

  • Upsell Vacation Packages and Boost Sales
  • Cut Costs, Not Quality
  • Serve Customers Anytime, In Any Language
  • Safe and Secure

Live Chat for Hospitality

Whether you’re running a hotel, spa, resort, travel agency, airline, or any other company within the hospitality field, live chat will give you the tools to best serve your online customers. Give them great guest service before their vacation even begins. Offer a friendly greeting to all of your visitors and let them know you’re available to assist in the reservation process.

 

 

  • Upsell Vacation Packages and Boost Sales
  • Cut Costs, Not Quality
  • Serve Customers Anytime, In Any Language
  • Safe and Secure
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Live Chat for Hosting

Live chat is a great way for hosting providers to quickly and securely engage with your customers. It’s the best way for customers to contact you instantly with any questions or support issues they have, without having to wait on hold.

 

  • Time-Saving Features
  • Sales and Support in One Easy Place
  • Safe and Secure
  • Internal Instant Messaging

Live Chat for Hosting

Live chat is a great way for hosting providers to quickly and securely engage with your customers. It’s the best way for customers to contact you instantly with any questions or support issues they have, without having to wait on hold.

 

  • Time-Saving Features
  • Sales and Support in One Easy Place
  • Safe and Secure
  • Internal Instant Messaging
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Live Chat for Auto

Live chat is a great tool for the automotive industry. Whether you’re selling cars or parts, live chat can help you connect to your customers and cater to their exact needs. Answer questions about inventory, makes and models, financing, and more, with the speed and convenience that only live chat can deliver.

 

 

  • Turn Your Website Into a Virtual Showroom
  • Cut Costs, Not Quality
  • Internal Instant Messaging
  • Safe and Secure

Live Chat for Auto

Live chat is a great tool for the automotive industry. Whether you’re selling cars or parts, live chat can help you connect to your customers and cater to their exact needs. Answer questions about inventory, makes and models, financing, and more, with the speed and convenience that only live chat can deliver.

 

 

  • Turn Your Website Into a Virtual Showroom
  • Cut Costs, Not Quality
  • Internal Instant Messaging
  • Safe and Secure
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Most Asked Questions

ChatBeacon LOCAL: Windows Server Required. See our system requirements.
Cloud: No Server required. Just add the chat window code on your website(s) and run the Operator app on your Windows PC.
The ChatBeacon window can be integrated on any website by copying/pasting one (1) line of code in the website footer.
We charge based on the number of concurrent Agent logins. You may create unlimited Agent names that will share the paid seats.
We charge based on the number of concurrent Agent logins. You may create unlimited Agent names that will share the paid seats.
You can customize the chat window colors, background, logos, survey fields and more.
All chats will be encrypted and our chat window code will use HTTPS. The data transmission from the browser to the chat server is encrypted; same goes for data transmission between the Operator app to the chat server.

Ready for a Demo?