We Are the Company We Keep

Let’s Get Acquainted

Save Money

SAVE MONEY

With live chat, your operators can handle multiple engagements at once. Hire fewer representatives without sacrificing the quality of your customer service.

Be Proactive

BE PROACTIVE

Make your website’s visitors feel at home with a friendly welcome greeting. Offer your assistance and let your guests know that you’re just one click away if they need you.

Speak Their Language

SPEAK THEIR LANGUAGE

Say “adios” to language barriers with our in-app translation services, powered by Google. With translation into 52 languages, we can pretty much guarantee you’ll be able to communicate with anyone in the world.

Hit the Road

HIT THE ROAD

And take us with you! With our mobile feature, ChatBeacon GO, you can carry your operator applicaton right in your pocket. Handle all your engagements anytime, anywhere, all from your Andriod phone. ChatBeacon GO included free with every subscription.

Verticals

EDUCATION

Education
SKIP THE LINES AND THE HOLD BUTTON WITH LIVE CHAT FOR YOUR EDUCATIONAL INSTITUTION.
  • Proactively engage with everyone who visits your site. Welcome visitors to your site the moment they arrive and let them know you're there to help.

  • Help visitors navigate your website with ease. Direct them through your website and help them save time by showing them where to find what they're looking for.

  • Give both current and prospective students the ability to contact any your offices instantly for personalized assistance without all the hassle.

  • Help your help desk by giving your staff a quick and efficient way to multitask multiple conversations or tasks at once.

MEDICAL/MENTAL HEALTH

MEDICAL/MENTAL HEALTH
OUR CHATBEACON APP IS AN AMAZING TOOL FOR WEBSITES WITHIN THE MEDICAL INDUSTRY.
  • Help your office or facility communicate smoothly and efficiently with potential patients who visit your website.

  • ChatBeacon can also be utilized as an internal instant messaging service, making it a great tool for larger facilities or hospitals.

  • Set up chat-enabled crisis centers as a non-intrusive resource for those seeking guidance and counseling.

  • Chat confidently knowing that our secure app keeps your patients' personal information safe and protected.

CASINOS

Casinos
CHATBEACON WILL GIVE YOUR PLAYERS AN ENHANCED ONLINE GAMING EXPERIENCE.
  • Welcome your customers to your website and let them know about special promotions you're having.

  • Engage your online gaming customers by offering assistance without interrupting their play.

  • Offer exceptional service and user experience from the start to keep your customers coming back!

  • Deliver instant responses to questions regarding wager limits, credit lines and promotions.

REAL ESTATE

Real Estate
STAY AHEAD OF THE GAME WITH BUYERS AND SELLERS USING THE CHATBEACON APPS FOR YOUR REAL ESTATE WEBSITE.
  • Guide your clients through the home-buying process with ease. Let them know that assistance is available to them, right at their fingertips.

  • Help your customers find the home of their dreams by welcoming them to your website and proactively engaging with them from the start.

  • Make initial contact, answer questions about mortgages, set up appointments, and guide clients through your listings.

  • Our special feature, ChatBeacon GO, is great for brokers on the move! Communicate with your clients from any location.

HOSPITALITY

HOSPITALITY
LET OUR CHATBEACON APP HELP PROVIDE A SMOOTH AND EFFICIENT GUEST SERVICE EXPERIENCE STARTING WITH YOUR WEBSITE.
  • Impress your customers from the start by offering a phenomenal guest experience before their vacation even begins.

  • Let your customers know you're there to assist them and walk them through the online reservation process.

  • Increase your sales and enhance your customers' overall experience by suggesting upgrades and add-ons to vacation packages.

  • As your website's own concierge, you can reach out to visitors, answer questions, and offer special promotions with our simple “push” feature.

RETAIL

RETAIL
CHATBEACON GIVES YOUR CUSTOMERS ALL THE BENEFITS OF SHOPPING IN STORES, FROM THE COMFORT OF THEIR OWN HOMES.
  • Greet your customers as soon as they enter your website and instantly answer questions about products, services, and more.

  • Know your audience! Get insights into who your customers are, where they have been, and what they are looking for.

  • Be your guests very own personal shopper who guides them through your website and proactively chats to help them find the products they need.

  • Increase sales and enhance your customers' overall experience by suggesting items, add-ons, and more. Be there to answer any questions they may have.

HOSTING

HOSTING
HERE AT CHATBEACON, WE UNDERSTAND THAT YOUR WEBSITE'S SECURITY AND IMPECCABLE PERFORMANCE ARE OF THE UTMOST IMPORTANCE.
  • Greet your customers as soon as they enter your website and instantly answer questions about products, services, and more.

  • Know your audience! Get insights into who your customers are, where they have been, and what they are looking for.

  • Be your guests very own personal shopper who guides them through your website and proactively chats to help them find the products they need.

  • Increase sales and enhance your customers' overall experience by suggesting items, add-ons, and more. Be there to answer any questions they may have.

AUTO

Auto
IF YOU'RE LOOKING TO EXPAND YOUR AUTO DEALERSHIP'S MARKET, OUR CHATBEACON APP CAN GIVE YOUR WEBSITE THE EDGE IT NEEDS!
  • Instill a sense of trust and dependability to all of your customers.

  • Gain insights into your website's visitors and proactively engage with them.

  • Be there to answer questions and guide customers through your website.

  • Put communication right at their fingertips.

CHARITY

Charity
MAKE YOUR CHARITY INSTANTLY ACCESSIBLE TO ANYONE WITH THE CHATBEACON APP.
  • Instantly greet and welcome visitors to your charity's website. Establish personal connections with your donors.

  • Answer questions, requests, and inquiries instantly without worrying about them piling up in your organization's email inbox.

  • Connect, not only to contributors, but also to those in need. Reach out to everyone who visits your website to best serve them.

  • Answer questions, promote fundraisers, and collect donations, with ease, and without ever having to put anyone on hold.

FINANCIAL INSTITUTIONS

Financial
BUILD A SOLID FOUNDATION OF SECURITY AND TRUST WITH CHATBEACON FOR YOUR FINANCIAL INSTITUTION'S WEBSITE.
  • Instantly greet and welcome visitors to your financial institution's website and add a personal touch to online banking.

  • Engage with visitors in an instant and reliable way. Be right at your clients' fingertips to answer any questions that they may have.

  • Proactively engage with current and prospective clients. Know what they're looking for so you know exactly how to serve them.

  • Chat confidently knowing that our secure app will keep your clients' personal information safe and protected.

Most Asked Questions

ChatBeacon LOCAL: Windows Server Required. See our system requirements.
Cloud: No Server required. Just add the chat window code on your website(s) and run the Operator app on your Windows PC.
The ChatBeacon window can be integrated on any website by copying/pasting 1 line of code in the website footer.
We charge based on the number of concurrent Operator logins. You may create unlimited Operator names that will share the paid seats.
We charge based on the number of concurrent Operator logins. You may create unlimited Operator names that will share the paid seats.
You can customize the chat window colors, background, logos, survey fields and more.
All chats will be encrypted and our chat window code will use HTTPS. The data transmission from the browser to the chat server is encrypted; same goes for data transmission between the Operator app to the chat server.

Ready for a Demo?