ChatBeacon offers two unique solutions to fit your needs.
ChatBeacon LOCAL offers an on-premises server. Make a one-time purchase starting at $299 per operator. There are no limitations to the number of websites on which you can use OPUS and there are NO monthly fees. Click here for our complete pricing page.
ChatBeacon CLOUD is hosted on our safe and secure servers. We offer three plans, from starter to premium, to fit your company’s needs and budget. Pay monthly, per operator, with no contracts! Read more about our ChatBeacon CLOUD pricing.
Well, that depends.
Starting at $299 per operator, you can make a one-time payment to host ChatBeacon LOCAL on your own server.
ChatBeacon CLOUD is your monthly subscription solution. We offer three plan tiers, starting at $15 per operator, per month, to fit any budget! This option is hosted on our secure server.
For more information, visit our pricing page.
With ChatBeacon LOCAL, you opt to purchase the software outright and install it on your servers.
With ChatBeacon CLOUD, your information is hosted on our safe and secure server.
For example, if you own four operator licenses, you can only have four operators concurrently logged into ChatBeacon at any given time, whether to take chats, monitor the website traffic, run reports etc.
With LOCAL, you can use ChatBeacon on any number of websites on your network with NO additional fees per website. Whether you have one site on your network or 1000, you’ll pay one flat rate to use ChatBeacon on some or all of your sites. You have the freedom to allocate your operators to any site and queue that you like.
Your ChatBeacon CLOUD subscription comes with 1 website and 1 department, but you can add additional websites and departments for additional monthly fees.
ChatBeacon CLOUD: We provide unlimited technical support via chat, phone and email.
The ChatBeacon Server is written in C# using the .NET Framework 4.0 utilizing windows services as well as ASP.NET to provide a stable and scalable solution.
ChatBeacon CLOUD: Simply add a website for $10/month or a department for $5/month.
ChatBeacon CLOUD: We’ll host the data on our side on a secure, private Microsoft SQL Server.
ChatBeacon Server – ~1 GB
ChatBeacon Database 5 MB
Operator GUI – ~150 MB
The disk space required will continue to grow with the addition of new chat sessions being archived, canned responses being added, etc.