With ChatBeacon for the Cloud, you may continue with the account you set up during the trial after placing an order.
With ChatBeacon for your Server, you simply register ChatBeacon with a license key provided to you after purchasing.
ChatBeacon for the Cloud:
For more information about plans and pricing, see our pricing page.
Well, that depends.
We offer three subscriptions with monthly fees:
ChatBeacon for the Cloud:
If you prefer a one time payment option, our Everything+ Custom Installable Plan starts at $299 per operator.
For more information, visit our pricing page.
With ChatBeacon for your Server, you'll install it on your servers.
With ChatBeacon for the Cloud, your information is hosted on our safe and secure server.
Unfortunately, human Agents aren’t included in the price of your ChatBeacon license or subscription. We’re not even sure that’s legal…
However, if you purchase an Everything+ plan, you have the option to integrate one of four chatbot platforms to create bots that can intelligently serve customers just as a human agent would.
For example, if you own four operator licenses, you can only have four operators concurrently logged into ChatBeacon at any given time, whether to take chats, monitor the website traffic, run reports etc.
No, ChatBeacon is not built as a chat room software package. Only agents can chat with website visitors.
Chatbeacon can, however, be used for internal instant messaging, meaning your agents can also use it to chat with one another.
With the Everything+ Custom Installable Plan for your Server, you can use ChatBeacon on any number of websites on your network with NO additional fees per website. Whether you have one site on your network or 1000, you’ll pay one flat rate to use ChatBeacon on some or all of your sites. You have the freedom to allocate your agents to any site and queue that you like.
All other ChatBeacon plans come with one (1) website and one (1) department, but you can add additional websites and departments for additional monthly fees.
ChatBeacon CLOUD: We provide unlimited technical support via chat, phone and email.
The ChatBeacon Server is written in C# using the .NET Framework 4.0 utilizing windows services as well as ASP.NET to provide a stable and scalable solution.
With all other ChatBeacon plans, simply add a website for $10/month or a department for $5/month.
With ChatBeacon for the Cloud, we’ll host the data on our side on a secure, private Microsoft SQL Server.
ChatBeacon Server – ~1 GB
ChatBeacon Database 5 MB
Operator GUI – ~150 MB
The disk space required will continue to grow with the addition of new chat sessions being archived, canned responses being added, etc.