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ChatBeacon Live Chat is a leader in Small-Business Live Chat on G2
Users love ChatBeacon Live Chat on G2
ChatBeacon Live Chat is a leader in Small-Business Live Chat on G2

Effortless and streamlined, our new Interactive Screen Share provides a collaborative approach to your visitors and customers as they browse through your website.

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No-Download. Effortless Communication.
With no download required, simply login into the FREEDOM app with any browser and service your customers from anywhere, anytime.

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ChatBeacon Conversations

Live Conversational Chatting for your Website. Bring chats back to life. With one-click, your visitors can now pick up conversations where they left off on your website.

Test this feature hands-on with our ChatBeacon Chat Window.

ChatBeacon ChatBots

Pick your favorite platform! In conjunction with a subscription to Google Dialogflow or Microsoft Bot Framework, your ChatBeacon ChatBot can be up and running in just a few minutes.

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ViewPort 360º

Chats, Operators, and Visitor Reports give you a detailed overview of your visitors and how they're interacting with your websites and operators all in one insightful page.

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SMS Chat

Give your customers the freedom to contact your chat agents anytime, anywhere, right from their mobile phone SMS application. Configure your company’s landline phone number to receive SMS text messages, which will be delivered straight to your Agent Application.

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Get to Know ChatBeacon

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There is nothing better than providing our customers with outstanding service. Implementation of ChatBeacon to our call center has allowed our service to shine. We recommend ChatBeacon to anyone who is looking for a chat solution.

Pam Garringer, Manager
As a mental health organization, our selection of a chat provider was much more than the budget. Assisting people in crisis is our life’s work. The ability to chat in real-time to anyone in suicidal or emotional distress requires a chat solution that is reliable and is easy to use for both our staff and individuals seeking help. We started with SightMax and recently upgraded our servers to ChatBeacon. Our experience has been outstanding with the software and the ChatBeacon team. We require a lot of training and are thankful for a company like SmartMax that has had such patience and care for their clients.

James Walker, Operations Manager

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