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Knowledge Base

Mobile Knowledge base window
Chat Window knowledge base tab

Deploy a knowledge base portal
with KB articles and FAQs in an instant.

Lightning fast knowledge base integration will add your KB Articles and Categories within the chat window. This self-service option will empower your website visitors and Agents by giving quick access to articles and other informative content.

Knowledge Base front page

Within seconds, you can add your KB articles in the ChatBeacon Management Portal and they will be automatically published in the Knowledge Base portal and ChatBeacon chat window.

Knowledge Base listing page

KB Articles and categories are easily managed via the Management Portal and can be added per website. ​

Knowledge Base Article
Chat Window knowledge base tab

Operators can share KB articles while chatting and customers can read the content inside the chat window.

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