We Are the Company We Keep

We love being in such great company!

ChatBeacon is honored to be the favored live chat provider for these great businesses!

“Kaplan Early Learning Company started using SightMax Live Chat in 2009, and after an easy setup, we turned it over to our agents to manage (they can even do their own reporting). Not only is it a rock solid application, it offers the ability to customize the experience for different brands. Customers always appreciate alternative contact channels, and this solution has exceeded expectations. We have now upgraded from SightMax Live Chat to their new ChatBeacon and they never cease to amaze. This release is our fourth upgrade of the software, and I know that ChatBeacon's support team will be available if any questions arise. I highly recommend this product”.
JONATHAN TRAVIS | KAPLAN EARLY LEARNING COMPANY

SAVE MONEY

With live chat, your operators can handle multiple engagements at once. Hire fewer representatives without sacrificing the quality of your customer service.

BE PROACTIVE

Make your website’s visitors feel at home with a friendly welcome greeting. Offer your assistance and let your guests know that you’re just one click away if they need you.

SPEAK THEIR LANGUAGE

Say “adios” to language barriers with our in-app translation services, powered by Google. With translation into 52 languages, we can pretty much guarantee you’ll be able to communicate with anyone in the world.

GO MOBILE

And take us with you! With our mobile feature, ChatBeacon GO, you can carry your operator applicaton right in your pocket. Handle all your engagements anytime, anywhere, all from your Andriod phone. ChatBeacon GO included free with every subscription.

“This is by far the best value chat package on the market, the setup is easy, technical support is excellent, and our customers love it. We have already generated several thousand dollars in extra sales because of the software. I also know our customer's data is secure as it is hosted on your own server. Try and find another package with the features ChatBeacon has, nothing comes even close at this price!"
TOM O. | NATIONAL INSTITUTE FOR TRIAL ADVOCACY, NOTRE DAME LAW SCHOOL

Industries

Live Chat for Retail

Websites Offer live chat on your website and watch your revenues soar! Live chat is proven to be the preferred means of customer service in the e-commerce industry[2]. Instantly greet all of your online visitors with a warm and friendly welcome. 

BOOST SALES

SAVE YOUR CUSTOMERS’ TIME AND YOUR BUSINESS’ MONEY

SAFE AND SECURE

QUICK INSTALLATION AND INTEGRATION.

Live Chat for Charities
& Non-Profits

Live chat is a fantastic tool for charities and non-profit organizations. Instantly greet and welcome visitors to your charity's website. Establish personal connections with your donors and with those in need.

PERSONAL TOUCHES

GREAT FOR THE HEARING-IMPAIRED OR DISABLED

SAFE AND SECURE

QUICK INSTALL & INTEGRATION

Live Chat for Real Estate

Live chat on your real estate website lets you be there for your clients while they make the biggest purchase of their lives. This is the perfect tool to assist them in the whole process, from start to finish.

GIVE YOUR CLIENTS THE FREEDOM TO REACH YOU ANYWHERE

GREAT FOR BROKERS ON THE GO!

GUIDE CLIENTS THROUGH THE HOME-BUYING PROCESS

SAFE AND SECURE

Live Chat for Call Centers

Make your call center run more efficiently with live chat. Helping to direct messages to the proper department, collect visitor data, and shorten hold and response times for your customers, live chat is the perfect solution for not only your customers, but for your company, as well.

DIRECT TRAFFIC

CUT COSTS WITH CHATBEACON

SAFE AND SECURE

SERVE CUSTOMERS ANYTIME, IN ANY LANGUAGE.

Live Chat for Education

Whether you’re running a small daycare center with less than 100 students, or a major university with over 50,000, you want to be available when your students and/or their parents need you. With live chat, you can answer questions about the application process, financial aid, scheduling, and more, without the need for long lines and extended time on hold.

BUILD RELATIONSHIPS WITH YOUR STUDENTS

CUT COSTS WITH CHATBEACON

GREAT FOR HEARING-IMPAIRED OR DISABLED STUDENTS

SAFE AND SECURE

Live Chat for Medical
& Mental Health

As a health professional, your commitment is serving those in need. Whether you’re dealing with ill patients, service veterans, or individuals dealing with loss, depression, abuse, stress, or addiction, urgency is of the utmost importance in getting your clients the help they need. In dire situations, people need to know they can get with you in a moment’s notice, and ChatBeacon provides the tools to be there first.

INTERNAL INSTANT MESSAGING

CUT COSTS WITH CHATBEACON

PERSONAL TOUCHES

SAFE AND SECURE

Live Chat for
Financial Institutions

Websites Offer live chat on your website and watch your revenues soar! Live chat is proven to be the preferred means of customer service in the e-commerce industry[2]. Instantly greet all of your online visitors with a warm and friendly welcome. 

BOOST SALES

SAVE YOUR CUSTOMERS’ TIME AND YOUR BUSINESS’ MONEY

SAFE AND SECURE

QUICK INSTALLATION AND INTEGRATION.

Live Chat for Gaming

With live chat on your online casino or gaming website, you can instantly greet every visitor and offer them a warm and friendly welcome. Engage with customers by offering assistance, without interrupting their play.

MAKE YOUR CUSTOMERS FEEL LIKE GUESTS

COLLECT FEEDBACK FROM YOUR CUSTOMERS

DESIGN A CHAT WINDOW TO MATCH YOUR AESTHETIC

SAFE AND SECURE

Live Chat for Hospitality

Whether you’re running a hotel, spa, resort, travel agency, airline, or any other company within the hospitality field, live chat will give you the tools to best serve your online customers. Give them great guest service before their vacation even begins. Offer a friendly greeting to all of your visitors and let them know you’re available to assist in the reservation process.

UPSELL VACATION PACKAGES AND BOOST SALES

CUT COSTS, NOT QUALITY

SERVE CUSTOMERS ANYTIME, IN ANY LANGUAGE

SAFE AND SECURE

Live Chat for Hosting

Websites Offer live chat on your website and watch your revenues soar! Live chat is proven to be the preferred means of customer service in the e-commerce industry[2]. Instantly greet all of your online visitors with a warm and friendly welcome. 

BOOST SALES

SAVE YOUR CUSTOMERS’ TIME AND YOUR BUSINESS’ MONEY

SAFE AND SECURE

QUICK INSTALLATION AND INTEGRATION.

Live Chat for Auto

Live chat is a great tool for the automotive industry. Whether you’re selling cars or parts, live chat can help you connect to your customers and cater to their exact needs. Answer questions about inventory, makes and models, financing, and more, with the speed and convenience that only live chat can deliver.

TURN YOUR WEBSITE INTO A VIRTUAL SHOWROOM

CUT COSTS, NOT QUALITY

INTERNAL INSTANT MESSAGING

SAFE AND SECURE

Ready for a Demo?