Maximize conversations and sales with Al-powered chat, rich answers, and real-time agent support.
Go beyond basic chat with cobrowsing, real-time coaching, instant translation, and AI that handles what others can't. When customers need real help, not just quick responses.
Simple to set up, effortless for your team, Loved by customers who value instant support.
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PictureData™ transforms your Shopify store into a more natural, interactive shopping experience. Instead of digging through menus, customers can chat their way to the right products and enjoy a smarter, more engaging way to browse your store. We call this, "Visual Conversational Commerce".
PictureData™ also gives you:
Instant product images pulled directly from your Shopify inventory
Shoppers simply describe what they want - AI finds matching products instantly
Creates a fast, visual shopping experience that helps customers reach checkout quicker
Your business has traffic, but it's not seeing the returns, engagement, and follow-through from visitors choosing what you have to offer. They desire a personalized experience in their decision-making process, but can you offer that extra level of service.
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ChatBeacon’s live chat empowers your agents to engage customers instantly, delivering personalized, real-time support that builds trust, resolves issues faster, and drives conversions; all through a sleek, easy-to-use interface designed for maximum efficiency.
Turn confusion into conversions with ChatBeacon’s instant co-browsing. Seamlessly guide customers through forms, purchases, and complex pages in real time — no screen sharing, no downloads. Whether it’s troubleshooting, onboarding, or helping them click “buy,” you’re right there with them, delivering hands-on support that feels personal and proactive.
See, Solve, and Support in Real-Time. Empower your agents with interactive screen sharing to view and guide customers’ screens instantly, enabling faster issue resolution, enhanced collaboration, and a seamless support experience.
Capture every moment. With ChatBeacon, not only can you record sessions for training, quality assurance, or review purposes, but you can also play them back to glean insights, resolve disputes, and enhance your service strategy.
ChatBeacon stands out with its seamless integration of AI-driven tools that enhance customer interactions, streamline support processes, and delivers valuable insights for continuous improvement.
ChatBeacon is available in multiple deployment options:
Fully managed cloud (most popular)
Dedicated cloud environment
On-premise / self-hosted installation for organizations that cannot use SaaS due to compliance, security, or internal policy requirements.
This makes ChatBeacon one of the few platforms that support both cloud and on-premise live chat + AI chatbot deployment.
Provide faster, more accurate support by seeing and experiencing what your customer does.
Reduce resolution times and improve satisfaction with tools that cut through the complexity.
Learn from every interaction to continuously improve your service and support.
Create more meaningful interactions with your customers and team members alike.
By choosing ChatBeacon AI, you’re not just investing in a tool—you’re embracing a comprehensive platform that empowers your team, delights your customers, and drives your business forward. Experience the future of customer support today.
Our platform is designed for businesses that believe in the power of connection, the importance of efficiency, and the value of a personalized touch. Welcome to the new era of online interaction, where every exchange moves you forward.
Request a Demo: Experience the power of ChatBeacon AI firsthand. Our team will walk you through the features and answer any questions.
Contact Us: Reach out to our experts for a personalized consultation tailored to your business needs.
Explore Pricing Plans: Find a plan that fits your budget and scales as you grow.
Dedicated cloud server solutions: for those seeking additional privacy and security.
ChatBeacon Cloud servers are hosted in SOC 3-certified Microsoft Azure data centers, delivering trusted, enterprise-grade security and high performance within a globally resilient server infrastructure.
With ChatBeacon AI and Enterprise you will have a dedicated account manager that will assist with all your technical needs
"We love the one-on-one video chat feature—it’s like having a personal sales rep on the visitor’s screen. Customers feel valued, our conversion rates skyrocketed, and we’ve built genuine relationships."
"Since implementing ChatBeacon, our response times have dropped by half, and our customers are happier than ever. The AI ChatBot’s ability to learn from our product guides was a game-changer!"
"The Microsoft Entra ID integration sealed the deal for us. SSO and role-based access made onboarding agents a breeze, while keeping our data secure. It’s a perfect fit for our enterprise needs."
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