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Automate. Engage. Convert.

Your all-in-one Al Chatbot & Live Chat Suite

Maximize conversations and sales with Al-powered chat, rich answers, and real-time agent support.

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Automate up to 70% of routine questions, fast, accurate, on-brand 24/7
Drive revenue; tailored recommendations that get visitors to buy, book, or convert
Smart escalation to a human, the conversation (and history) carries over, no retyping.
AI-powered chat is your friend! We scan your website + upload files to train your chatbot
 No coding needed - set up in under 5 minutes
Trusted by companies Since 2005
Free Demo, Sign up Today!
ChatBeacon AI.
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ChatBeacon. The Leading Live Chat + AI Platform.

Live Chat That

Actually Solves

Customer Problems.

Go beyond basic chat with cobrowsing, real-time coaching, instant translation, and AI that handles what others can't. When customers need real help, not just quick responses.

Book your Demo
80% • Inquires resovled by AI
Team Ready
Instant Chat Summaries
Engineered to resolve
90% of chats instantly
24/7
Always
available
Hello, how can I help you today?
Ava, Live Chat Agent, 5 years
Customer Service Agent
Instant Language Translation
See and Control
Customer Screens
Empeople Credit Union using ChatBeaconAIThomaston Saving Bankusing ChatBeaconAIKnoxville Employee Credit Union uses ChatBeacon
Empeople Credit Union using ChatBeaconAIThomaston Saving Bankusing ChatBeaconAIKnoxville Employee Credit Union uses ChatBeacon
Challenges for Websites

Helping Connect Businesses to their Visitors.

Your business has traffic, but it's not seeing the returns, engagement, and follow-through from visitors choosing what you have to offer. They desire a personalized experience in their decision-making process, but can you offer that extra level of service.

Your website is always on but you can't be.
‍Live Chat can collect information for a followup engagement or even answer many questions that visitors might have.
You Don't have time to answer every call and chat
‍Let AI scan and interpret customer chats to uncover patterns, pain points, and opportunities. Identify trends in tone, issues, and intent—automatically.
Using your Employees' time wisely.
Skip the scroll. Get concise, AI-generated summaries of any conversation so agents can jump in faster, hand off smarter, and resolve issues in record time.
Learn More
Learn More
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🏦 Banking
Customer
“Hi, I lost my debit card while traveling. Can I freeze it and order a new one right here?”
Agent
“Your card has been frozen and a replacement is on its way, anything else I can help with?”
🛍️ E-commerce (Shopify + PictureData™)
Customer
“I’m looking for men’s size 11 trail running shoes with waterproof material, preferably in gray.”
Agent
“Here are three waterproof trail shoes in size 11 and gray, all in stock and ready to ship.”
🧠 Mental Health / Wellness
Patient
“I’ve been feeling overwhelmed lately, and I’m not sure where to start. Do you offer counseling for anxiety?”
Agent
“Yes—we offer anxiety counseling and can help you schedule a session right now.”

ChatBeacon is a powerful live chat software built for real conversations.

Simple to set up, effortless for your team, Loved by customers who value instant support.


Light
Mode
Dark
Mode
The new ChatBeacon AIX App for Agents
Visitor Enrichment
Co-Browse
Video Chat
Live Translation
Real-Time Visitor Cards
Simple Filtering
Easy Navigation
Summarize
Light/Dark Mode
AI Assistant
Responsive Visitor Window - Desktop or Mobile

Engage. convert. support. instantly.

Chat that Builds Trust
Co-Browsing
Screensharing
Screen Recording
Live Chat Engineered to Engage

ChatBeacon’s live chat enables agents to provide instant, personalized support, fostering trust and driving conversions through an efficient interface.

Effortless
Co-Browsing

Guide customers through forms and purchases in real-time with ChatBeacon's co-browsing. No downloads needed, just seamless, personal support.

Interactive Screen Sharing

Empower agents with real-time screen sharing for quick problem-solving and enhanced customer support.

Screen Recording & Playback

Capture every moment. Record sessions for training, quality assurance, or review, and play them back to gain insights, resolve disputes, and enhance your service strategy.
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Live Chat Engineered to Engage

ChatBeacon’s live chat empowers your agents to engage customers instantly, delivering personalized, real-time support that builds trust, resolves issues faster, and drives conversions; all through a sleek, easy-to-use interface designed for maximum efficiency.

Effortless Co-Browsing

Turn confusion into conversions with ChatBeacon’s instant co-browsing. Seamlessly guide customers through forms, purchases, and complex pages in real time — no screen sharing, no downloads. Whether it’s troubleshooting, onboarding, or helping them click “buy,” you’re right there with them, delivering hands-on support that feels personal and proactive.

Interactive Screen Sharing

See, Solve, and Support in Real-Time. Empower your agents with interactive screen sharing to view and guide customers’ screens instantly, enabling faster issue resolution, enhanced collaboration, and a seamless support experience.

Screen Recording & Playback

Capture every moment. With ChatBeacon, not only can you record sessions for training, quality assurance, or review purposes, but you can also play them back to glean insights, resolve disputes, and enhance your service strategy.
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Join these companies using ChatBeacon

Why Choose ChatBeacon?

ChatBeacon stands out with its seamless integration of AI-driven tools that enhance customer interactions, streamline support processes, and delivers valuable insights for continuous improvement.

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Enhanced Engagement:

Create more meaningful interactions with your customers and team members alike.

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Streamlined Support:

Provide faster, more accurate support by seeing and experiencing what your customer does.

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Increased Efficiency:

Reduce resolution times and improve satisfaction with tools that cut through the complexity.

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Deeper Insights:

Learn from every interaction to continuously improve your service and support.

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Empeople Credit Union using ChatBeaconAIThomaston Saving Bankusing ChatBeaconAIKnoxville Employee Credit Union uses ChatBeacon
Empeople Credit Union using ChatBeaconAIThomaston Saving Bankusing ChatBeaconAIKnoxville Employee Credit Union uses ChatBeacon
ChatBeacon Engagement

ChatBeacon AI – Revolutionizing Customer Engagement Through Intelligent Solutions

By choosing ChatBeacon AI, you’re not just investing in a tool—you’re embracing a comprehensive platform that empowers your team, delights your customers, and drives your business forward. Experience the future of customer support today.

Custom Solutions for Your Needs.

Our platform is designed for businesses that believe in the power of connection, the importance of efficiency, and the value of a personalized touch. Welcome to the new era of online interaction, where every exchange moves you forward.

Request a Demo: Experience the power of ChatBeacon AI firsthand. Our team will walk you through the features and answer any questions.
Contact Us: Reach out to our experts for a personalized consultation tailored to your business needs.    
Explore Pricing Plans: Find a plan that fits your budget and scales as you grow.
Dedicated cloud server solutions: for those seeking additional privacy and security.

Enhanced Security with Microsoft Entra ID

ChatBeacon Cloud servers are hosted in SOC 3-certified Microsoft Azure data centers, delivering trusted, enterprise-grade security and high performance within a globally resilient server infrastructure.

Dedicated Technical Assistance Program

With ChatBeacon AI and Enterprise you will have a dedicated account manager that will assist with all your technical  needs

Testimonials

We're known by the company we keep.

Mark S
Director of Marketing
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"We love the one-on-one video chat feature—it’s like having a personal sales rep on the visitor’s screen. Customers feel valued, our conversion rates skyrocketed, and we’ve built genuine relationships."‍

Ava R.
Customer Support Manager
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"Since implementing ChatBeacon, our response times have dropped by half, and our customers are happier than ever. The AI ChatBot’s ability to learn from our product guides was a game-changer!"

Daniel K
IT Manager
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"The Microsoft Entra ID integration sealed the deal for us. SSO and role-based access made onboarding agents a breeze, while keeping our data secure. It’s a perfect fit for our enterprise needs."
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Ready to see the difference for yourself?

Get started with ChatBeacon AI today and experience next-level conversational engagement that your customers—and your team—will love.

Try ChatBeacon Free
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