Leave the hosting to us!
With our Cloud it takes only few minutes to setup and integrate into your website.
We'll manage the server, so you don't have to.
Per Month/Per Agent
Per Month/Per Agent
Be the host with the most!
Our on-premise option allows you to host ChatBeacon on your own server. This safe and secure option is perfect if you prefer to store chat data in-house.
Per Agent
Leave the hosting to us!
With our Cloud it takes only few minutes to setup and integrate into your website.
We'll manage the server, so you don't have to.
Per Month/Per Agent
Per Month/Per Agent
Be the host with the most!
Our on-premise option allows you to host ChatBeacon on your own server. This safe and secure option is perfect if you prefer to store chat data in-house.
Per Agent
Switch to ChatBeacon today, and we’ll not only match your current rate,
we’ll beat it by 10% for as long as you’re with us!
Realtime Visitor Monitoring
Geo-Location Tracking
Chat Overflow
Operator Aliases
Operator Custom Status
Operator Avatars
Enhanced Visitor Panel
Enhanced Chat Transcripts
Bad Word Filter
Account and Operator Canned Responses
QuickView HyperChat
Spell-Checker
Peek Messaging (see what visitor is typing)
Chat Notes and Chat Keywords Tagging
Searchable Chat History
Customizable Chat Surveys
Ban Visitors from Chat
Operator Custom Chat Invites
View “Other” Ongoing Chats
Operator IM Messaging
Co-Browse
Operator Desktop App (Windows)
Operator Mobile App (Android)
Operator Web Based App
Unlimited Chats
Mobile Chat Window
Secure Chats
Unlimited Concurrent Chats
Unlimited Chat History
Join, Coach, Transfer Chats
Automated Language Translation in 52 language
Inline Chat Window (bottom right corner)
Static Chat Button
“Live Chat” Text Link
Customizable Chat Window
Graphics per Website
Hide Window when Offline
Proactive Chats
Static Chat Button
Business Rules and Triggers
Automated Chat Routing
Private Chats
Forced Chats
PUSH Pages
Chat Transfers to other Operators
Chat Transfers to Departments
Supervisors can Make the Chat Private
PreChat, PostChat and Offline Surveys
Customizable Survey Fields
Skip or Disable Surveys
Auto-Populate Survey with Customer Info
Operator File Transfers
Visitor File Transfers
Drag and Drop Website Products
Embed Videos and Images to Chat
Operator File Transfers
Credit Card and Account Numbers Filtering
Active Directory Integration for Operator Logins
Operator Group Abilities
Lock Chat (Private chats)
Website Customer Variables Automation
Encrypted Chats via HTTPS
Admin Console Available
Advanced Reporting Capabilities
Conversion Tracking Reports
Live Stats Dashboard
Business Hours
Twitter Live Feed Integration
Facebook Integration
ChatBeacon API Available for Developers
Zapier.com-Bridge to Integrate 750+ Third Party Applications*
SMS Chat Integration*
Facebook Messenger Business Page Integration*
Firmographics - Utilizing Kickfire*
Firmographics - Utilizing Full Contact*
ChatBot - IBM Watson Conversation Integration*
ChatBot - Google Dialogflow Integration*
ChatBot - Motion.ai Integration*
ChatBot - Microsoft Bot Framework Integration*
Hubspot CRM Integration*
Altigen Phone Integration*
