ChatBeacon Pricing

Businesses (and budgets) come in all sizes. 
Our plans give you more for less!

EVERYTHING

CLOUD

$35

Per Month/Per Agent

  • Leave the hosting to us!
    With our Cloud it takes only few minutes to setup and integrate into your website.
     

EVERYTHING +

CLOUD

$59

Per Month/Per Agent

  • Leave the hosting to us!
    With our Cloud it takes only few minutes to setup and integrate into your website.
    Everything Cloud with all the extras.

EVERYTHING

CLOUD

$28

Per Month/Per Agent

  • Leave the hosting to us!
    With our Cloud it takes only few minutes to setup and integrate into your website.
     

EVERYTHING +

CLOUD

$47

Per Month/Per Agent

  • Leave the hosting to us!
    With our Cloud it takes only few minutes to setup and integrate into your website.
    Everything Cloud with all the extras.

Server Package

EVERYTHING +

ON-PREMISE

Starting At

$299

  • Be the host with the most!
    Our on-premise option allows you to host ChatBeacon on your own server. This safe and secure option is perfect if you prefer to store chat data in-house.

Everything
CLOUD

Everything+
CLOUD

Everything+
ON-PREMISE

CHATBEACON CORE FEATURES

Unlimited Concurrent Chats

Unlimited Chat History

Operator Avatars

Mobile Chat Window

Proactive Chats

SMS Chat Integration*

Unlimited Support During Subscription

Software Updates During Subscription

Firmographics Integration*

AI ChatBot Integration*

Zapier Integration*

Whitebox Branding Available Upgrade

OPERATOR FUNCTIONS AND INSIGHT

Realtime Visitor Monitoring

Geo-Location Tracking

Chat Overflow

Operator Aliases

Operator Custom Status

Operator Avatars

Enhanced Visitor Panel

Enhanced Chat Transcripts

Bad Word Filter

Account and Operator Canned Responses

QuickView HyperChat

Spell-Checker

Peek Messaging (see what visitor is typing)

Chat Notes and Chat Keywords Tagging

Searchable Chat History

Customizable Chat Surveys

Ban Visitors from Chat

Operator Custom Chat Invites

View “Other” Ongoing Chats

Operator IM Messaging

Co-Browse

OPERATOR APPS AVAILABLE

Operator Desktop App (Windows)

Operator Mobile App (Android)

Operator Web Based App

CHAT FEATURES

Unlimited Chats

Mobile Chat Window

Secure Chats

Unlimited Concurrent Chats

Unlimited Chat History

Join, Coach, Transfer Chats

Automated Language Translation in 52 language

EASY WEBSITE INTEGRATION

Inline Chat Window (bottom right corner)

Static Chat Button

“Live Chat” Text Link

Customizable Chat Window

Graphics per Website

Hide Window when Offline

CUSTOMER ENGAGEMENT

Proactive Chats

Static Chat Button

Business Rules and Triggers

Automated Chat Routing

Private Chats

Forced Chats

PUSH Pages

CHAT ESCALATION

Chat Transfers to other Operators

Chat Transfers to Departments

Supervisors can Make the Chat Private

CHAT SURVEYS

PreChat, PostChat and Offline Surveys

Customizable Survey Fields

Skip or Disable Surveys

Auto-Populate Survey with Customer Info

FILE TRANSFERS AND MEDIA

Operator File Transfers

Visitor File Transfers

Drag and Drop Website Products

Embed Videos and Images to Chat

SECURITY FEATURES

Operator File Transfers

Credit Card and Account Numbers Filtering

Active Directory Integration for Operator Logins

Operator Group Abilities

Lock Chat (Private chats)

Website Customer Variables Automation

Encrypted Chats via HTTPS

ADMINISTRATIVE FEATURES AVAILABLE

Admin Console Available

Advanced Reporting Capabilities

Conversion Tracking Reports

Live Stats Dashboard

Business Hours

SOCIAL MEDIA INTEGRATION

Twitter Live Feed Integration

Facebook Integration

STREAMLINED THIRD-PARTY INTEGRATION

ChatBeacon API Available for Developers

Zapier.com-Bridge to Integrate 750+ Third Party Applications*

SMS Chat Integration*

Facebook Messenger Business Page Integration*

Firmographics - Utilizing Kickfire*

Firmographics - Utilizing Full Contact*