SMS Chat Integration*
Zapier Integration*
Proactive Chats
Unlimited Concurrent Chats
Software Updates During Subscription
AI ChatBot Integration*
Unlimited Chat History
Operator Avatars
Unlimited Support During Subscription
Whitebox Branding Available Upgrade
Firmographics Integration*
Mobile Chat Window
Realtime Visitor Monitoring
Geo-Location Tracking
Chat Overflow
Operator Aliases
Operator Custom Status
Operator Avatars
Enhanced Visitor Panel
Enhanced Chat Transcripts
Bad Word Filter
Account and Operator Canned Responses
QuickView HyperChat
Spell-Checker
Peek Messaging (see what visitor is typing)
Chat Notes and Chat Keywords Tagging
Searchable Chat History
Customizable Chat Surveys
Ban Visitors from Chat
Operator Custom Chat Invites
View “Other” Ongoing Chats
Operator IM Messaging
Co-Browse
Operator Desktop App (Windows)
Operator Mobile App (Android)
Operator Web Based App
Unlimited Chats
Mobile Chat Window
Secure Chats
Unlimited Concurrent Chats
Unlimited Chat History
Join, Coach, Transfer Chats
Automated Language Translation in 52 language
Inline Chat Window (bottom right corner)
Static Chat Button
“Live Chat” Text Link
Customizable Chat Window
Graphics per Website
Hide Window when Offline
Proactive Chats
Static Chat Button
Business Rules and Triggers
Automated Chat Routing
Private Chats
Forced Chats
PUSH Pages
Chat Transfers to other Operators
Chat Transfers to Departments
Supervisors can Make the Chat Private
PreChat, PostChat and Offline Surveys
Customizable Survey Fields
Skip or Disable Surveys
Auto-Populate Survey with Customer Info
Operator File Transfers
Visitor File Transfers
Drag and Drop Website Products
Embed Videos and Images to Chat
Operator File Transfers
Credit Card and Account Numbers Filtering
Active Directory Integration for Operator Logins
Operator Group Abilities
Lock Chat (Private chats)
Website Customer Variables Automation
Encrypted Chats via HTTPS
Admin Console Available
Advanced Reporting Capabilities
Conversion Tracking Reports
Live Stats Dashboard
Business Hours
Twitter Live Feed Integration
Facebook Integration
ChatBeacon API Available for Developers
Zapier.com-Bridge to Integrate 750+ Third Party Applications*
SMS Chat Integration*
Facebook Messenger Business Page Integration*
Firmographics - Utilizing Kickfire*
Firmographics - Utilizing Full Contact*