Live Chat + AI - Built for Scale

ChatBeaconAIX
2026 Plans & Pricing

ChatBeacon AI

Feature-rich live chat + AI plans for businesses of all sizes, helping your team answer faster, convert more visitors, and support customers without extra complexity.

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Free 14-day trial • AI-driven features • No credit card required

Flexible Plans for Smarter Support:
Empower Your Team with AI-Powered Insights for Every Level

Cloud
Installable
Monthly
Yearly
(save up to 22%)
Launch
Startup/Small Business
$33.00
Per Agent, Monthly
Paid Annually
Get Started
Choose Plan
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Affordable Connectivity: For teams getting started with live chat + AI.
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Special package  for Startups and smaller teams
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Human-handoff->Aria AI Chatbot (Add-On)
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Team chat comments
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Track 150 Visitors in Real-Time
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Chat History (saved for 6 months)
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Data Security
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Live Agent Training
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Admin Onboarding
Grow
Mid-size Business
$64.00
Per Agent, Monthly
Paid Annually
Get Started
Choose Plan
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Unlock Advanced Communication: ChatBeacon AI - Powering Medium-Sized Businesses
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Human-handoff->Aria AI Chatbot (Add-On)
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Team chat comments
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Track 1000 Visitors in Real-Time
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Chat History (saved for 12 months)
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Data Security
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Live Agent Training
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Free Admin Onboarding
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Video Chat
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Third-party App Integrations
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Dedicated Success Manager
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Access to Add-Ons
Most Popular
Scale
Enterprise
Chat for a Custom Quote
•••
Next-Level Enterprise Communication: ChatBeacon AI - Bridging Worlds, Connecting Teams
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Human-handoff->Aria AI Chatbot (Add-On)
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Team chat comments
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Chat History (saved for 12 months)
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Data Security
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Live Agent Training
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Admin Onboarding
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Video Chat
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Third-party App Integrations
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Optional- Single Tenant, Dedicated Server
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Custom SSL Certificate
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Dedicated Success Manager
Optional Add-ons

Enrich Your Plan With These Features

Aria – AI Chatbot by ChatBeacon
(Powered by Microsoft Azure OpenAI & OpenAI AgentKit+ChatKit)

It’s like your smartest support rep—only it never sleeps. Our AI-powered chatbot taps into your company’s knowledge (thanks to our vector store) to answer questions instantly or guide visitors to the exact team they need. It’s fast, friendly, and always on.

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Instant Responses
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Multilingual Support
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24/7 Availability
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Automatic Web Crawler
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Personalized Interactions
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Proactive Engagement
Add-on starting at
+$499 One-time Setup
$1599
Per year
ChatBeacon Cobrowse & Screen Share

Incorporate Cobrowse & Screen Share into any account. Experience real-time engagement with your visitors.

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Session recording & playback
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Fully native to ChatBeacon, no external plugins
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Secure, real-time visual support for first-contact resolution
Add-on starting at
(introductory pricing)
$25.00
per agent, per month
Microsoft Entra ID

Experience the future of teamwork with ChatBeacon +AI, now seamlessly integrated with Microsoft Entra. Elevate your collaboration with robust security.

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Unified identity management
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Data security
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Identity & network access
Add-on starting at
(introductory pricing)
*requires Entra ID seats from Microsoft.
$7.00
Per Month
SMS Messaging

Revolutionize Customer Interactions: ChatBeacon's SMS Feature - Empower Teams to Connect with Visitors Instantly via SMS!

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Enhanced Visitor Engagement
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Integrated Team Collaboration
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Direct SMS Communication
Add-on starting at
*requires Twillio Account.
$85.00
per month, per number

Competitor comparison

Stop paying for conversations, compare ChatBeacon to the competition.

Features
ChatBeacon
Tidio
LiveChat (text)
Pricing Model
Per operator seat. Unlimited EVERYTHING.
Complicated quotas: Billable conversations, Al conversations, Flows visitors
Per-agent + paid add-ons, volume scaling
Predictability
100% predictable monthly cost.
Hard to estimate (multiple usage meters)
High cost uncertainty as volume grows
Hidden Fees
None
Yes (overages, usage, meters)
Yes ( add-ons)
Chats (human + Al)
Unlimited
Limited by plan & usage
Limited by plan
Al model options
AgentKit+ChatKit, OpenAl Responses, Microsoft Azure OpenAI
Only Lyro
Limited canned Al + add-ons
Al accuracy
Industry-leading (AgentKit workflows + Azure enterprise)
Mid-range
Basic
Co-browse / Screenshare
Native
Third Party
Third Party
Real-time agent assistance
Included
Add-on
Add-on
Compliance /Security
Unlimited
Standard cloud only
Standard cloud
Vertical support
Banks, credit unions, insurance, ecommerce, mental health, auto dealers
Mostly SMB/shops
Enterprise
Setup / onboarding
Simple, concierge-guided
DIY, requires flow setup
Heavy, complex

Features comparison

Compare our pricing plan, you can upgrade as well to unlock more features. Enjoy!

Features
Launch
Grow
Scale
Team  chat comments
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Entra ID Ready
- Microsoft Active Directory
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Chat History
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saved for 6 months
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saved for 12 months
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saved indefinitely
Data Security
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Admin onboarding
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Supported Channels
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Add ons:
Video, Sms, Cobrowse, Facebook(Meta)
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Third-party App Integrations
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Live Agent Training
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Dedicated Success Manager
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Optional:
Single Tenant, Dedicated Server
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Custom SSl Certificate
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AI Agent Assist
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Grow
Scale
AI Chat Summaries
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AI Chat Summaries for Historical Chats
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AI 360 Live Metrics
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Data Security
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CoVision
Launch
Grow
Scale
Real-time Viewing of visitor interactions
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Real-time Co-browse assist
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Agent to visitor spotlight
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Agent to visitor highlighting and markup
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Visitor Interaction Recording
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Visitor Interaction Retrieval & Playback
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Ask ChatBeacon gives you instant insights into your visitors and agentsChaatBeacon Ai uses Generative Ai for an enhanced experience

We Know You've Got Questions

Whether it's ChatBeacon AI Cloud or Installable, we've got you covered!

What is ChatBeacon AI, and how does it work?
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ChatBeacon AI is an intelligent assistant built into the ChatBeacon platform. It empowers customer support agents by providing instant access to key metrics, summarizing chat conversations, and answering questions about chat content in real-time. Using advanced AI, it processes and analyzes conversations to deliver actionable insights, helping agents work more efficiently and provide better customer experiences.

How can ChatBeacon AI help my support team?
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ChatBeacon AI improves productivity by:

  • Generating instant summaries of lengthy chat transcripts.
  • Answering agent questions about chat history, such as identifying key issues or common themes.
  • Providing key performance metrics, such as response times or customer satisfaction trends.This allows your team to focus on solving customer problems while minimizing manual effort.
Is ChatBeacon AI customizable to my business needs?
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Absolutely! ChatBeacon AI can be tailored to recognize industry-specific terms, prioritize key customer issues, and align with your business’s unique support workflows. Its flexibility ensures you get insights that matter most to your team and customers.

Is ChatBeacon AI secure?
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Yes, ChatBeacon AI is designed with top-tier security in mind. It adheres to strict data privacy standards, encrypts all communication, and ensures customer data is never shared or misused. You can trust ChatBeacon AI to handle sensitive information responsibly.