ChatBeacon AIX — 2026 Plans & Pricing
✦ Ranked #1 Live Chat Platform

Plans that scale
with your ambition

Unlimited chats. No hidden fees. AI that runs 24/7. Pick your plan and go live in under 5 minutes.

No credit card 5 min setup Cancel anytime SOC 3 certified
🚀 LAUNCH
Launch
Perfect for startups & small teams
$ 39
per agent / month
  • Up to 4 concurrent agents
  • Aria AI Chatbot (add-on)
  • Track 150 visitors real-time
  • Team chat & comments
  • Chat history — 6 months
  • Data security & encryption
  • Live agent training
  • Admin onboarding
✦ MOST POPULAR — BEST VALUE ✦
⚡ GROW
Grow
For scaling teams that mean business
$ 69
per agent / month
  • Unlimited agents
  • Aria AI Chatbot (add-on)
  • Track 1,000 visitors real-time
  • Chat history — 12 months
  • Web Chat, SMS & Facebook
  • Video chat included
  • 3rd-party integrations
  • Dedicated success manager
  • Access to all add-ons
🏢 SCALE
Scale
Enterprise-grade, tailored for you
Custom
Talk to our team
  • Everything in Grow
  • Single-tenant dedicated server
  • Custom SSL certificate
  • Unlimited chat history
  • SOC 2 / HIPAA compliance
  • Entra ID / SSO
  • Priority SLA & onboarding
  • On-premise available
🖥 Installable / On-Premise

Own your data. Install on your servers.

All data stored in your own MS SQL Database — not across the country or the world. Perfect for banks, credit unions, healthcare, and enterprises requiring full data sovereignty.

🚀 LAUNCH
Launch
Small Business Installable
Starting at
$ 1,599
one-time license
  • Up to 4 concurrent agents
  • Team Chat: Tagging & Sharing
  • Entra ID Ready
  • Data security & encryption
  • Live agent training
  • Admin onboarding
  • All data in your MS SQL Database
✦ MOST POPULAR — BEST VALUE ✦
⚡ GROW
Grow
Mid-size Business Installable
Starting at
$ 5,999
one-time license
  • 10 concurrent agents
  • Team Chat: Tagging & Sharing
  • Entra ID Ready
  • Video chat
  • Web Chat, SMS & Facebook
  • Data security & encryption
  • 3rd-party app integrations
  • Live agent training
  • Free admin onboarding
  • Dedicated success manager
  • All data in your MS SQL Database
🏢 SCALE
Scale
Enterprise Installable
Starting at
$ 16,999
one-time license
  • Unlimited agents (it's back!)
  • Team Chat: Tagging & Sharing
  • Entra ID Ready
  • Video chat
  • Data security & encryption
  • 3rd-party app integrations
  • Live agent training
  • Free admin onboarding
  • Dedicated success manager
  • Web Chat, SMS & Facebook
  • All data in your MS SQL Database
  • OEM / White Box option available
✦ NEW — ChatBeacon + PictureData

Visual Conversational
Commerce for
Shopify & WooCommerce

A shopper says "show me a ring with a 2ct diamond, hidden halo, white 14K" — your store responds with a perfect visual match. No filters. No menus. Just magic.

"We're moving from static search to smart, guided discovery. PictureData lets your chatbot see your products the way a human would."— Eric Weber, CEO of SmartMax Software
🛍 Shopify 🔮 WooCommerce ✦ Introductory Pricing
$199/month
$295 one-time setup & onboarding
  • Visual product display in chat
  • Natural language product search
  • Real-time inventory sync
  • AI product recommendations
  • Smart product tagging
  • Conversion analytics
  • Multi-language support
  • Priority onboarding
Get PictureData ✦
yourstore.myshopify.com
Hi! 👋 I'm your PictureData assistant. What are you looking for?
Show me engagement rings, 2ct, hidden halo, white 14K gold
Here are 3 perfect matches from your store:
💎
Oval Hidden Halo
$4,299
14K White Gold
💍
Round Brilliant
$3,899
2.1ct Center
Princess Pavé
$5,199
Side Stones
Want details on any of these? I can check availability too.
🛍
Live Inventory
247 products synced
📈
+34% Conversions
vs. traditional search
<0.8s Response
AI-powered retrieval
⚡ Power-Ups

Supercharge any plan

Optional add-ons that turn your chat into a conversion machine.
🤖

Aria — AI Chatbot

Azure OpenAI + AgentKit. Trains on docs, website, PDFs. 24/7 responses with human handoff.

$1,599
/year
+$499 one-time setup
👁️

CoBrowse & Screen Share

Native real-time visual support. Session recording, playback, highlighting & markup.

$25
/agent/month
Introductory pricing
💬

SMS Messaging

Agents chat via SMS from the operator app. Connect your landline or Twilio number.

$85
/month/number
Requires Twilio account
🔐

Microsoft Entra ID

SSO with Active Directory. Unified identity & enterprise access control.

$7
/month
Requires Entra ID seats

Stop paying for conversations

See how ChatBeacon compares
Feature ChatBeacon Tidio LiveChat
Pricing model Per seat — unlimited everything Complicated quotas Per-agent + add-ons
Human + AI chats ✓ Unlimited Limited by plan Limited by plan
AI models AgentKit + Azure OpenAI + GPT Lyro only Basic canned AI
CoBrowse ✓ Native Third party Third party
PictureData Visual Shopping ✓ Exclusive
Hidden fees ✓ None Yes (overages) Yes (add-ons)
On-premise option
Setup Concierge-guided DIY Complex

Your customers are waiting.
Let's go live.

Free 14-day trial. No credit card. Set up in under 5 minutes.