Unlimited chats. No hidden fees. AI that runs 24/7. Pick your plan and go live in under 5 minutes.
All data stored in your own MS SQL Database — not across the country or the world. Perfect for banks, credit unions, healthcare, and enterprises requiring full data sovereignty.
A shopper says "show me a ring with a 2ct diamond, hidden halo, white 14K" — your store responds with a perfect visual match. No filters. No menus. Just magic.
Azure OpenAI + AgentKit. Trains on docs, website, PDFs. 24/7 responses with human handoff.
Native real-time visual support. Session recording, playback, highlighting & markup.
Agents chat via SMS from the operator app. Connect your landline or Twilio number.
SSO with Active Directory. Unified identity & enterprise access control.
| Feature | ChatBeacon | Tidio | LiveChat |
|---|---|---|---|
| Pricing model | Per seat — unlimited everything | Complicated quotas | Per-agent + add-ons |
| Human + AI chats | ✓ Unlimited | Limited by plan | Limited by plan |
| AI models | AgentKit + Azure OpenAI + GPT | Lyro only | Basic canned AI |
| CoBrowse | ✓ Native | Third party | Third party |
| PictureData Visual Shopping | ✓ Exclusive | ✗ | ✗ |
| Hidden fees | ✓ None | Yes (overages) | Yes (add-ons) |
| On-premise option | ✓ | ✗ | ✗ |
| Setup | Concierge-guided | DIY | Complex |
Free 14-day trial. No credit card. Set up in under 5 minutes.