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Automate. Engage. Convert.

Your all-in-one Al Chatbot & Live Chat Suite

Maximize conversations and sales with Al-powered chat, rich answers, and real-time agent support.

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Automate up to 70% of routine questions, fast, accurate, on-brand 24/7
Drive revenue; tailored recommendations that get visitors to buy, book, or convert
Smart escalation to a human, the conversation (and history) carries over, no retyping.
AI-powered chat is your friend! We scan your website + upload files to train your chatbot
 No coding needed - set up in under 5 minutes
Trusted by companies Since 2005
Free Demo, Sign up Today!
ChatBeacon AI.
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+

Automate. Engage. Convert.

Your all-in-one Al Chatbot & Live Chat Suite

Maximize conversations and sales with Al-powered chat, visual product displays, and real-time agent support.

‍

Handle up to 70% of customer questions instantly with GenAl
Show products in chat using real-time Shopify data
Seamless handoff to live agents when it matters most
Crawl your site + upload files to train your chatbot instantly
Trusted by companies Since 2005
Free Demo, Sign up Today!
ChatBeacon AI.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
ChatBeacon. The Leading Live Chat + AI Platform.

ChatBeaconAIX Just Got Smarter with
‍AgentKit+ChatKit

ChatBeaconAIX transforms every conversation into intelligent action. With the integration of AgentKit and ChatKit, your AI agents don’t just talk - they think, act, and collaborate alongside your human team.

Book your Demo
Powered by
Additional offerings

Smarter Conversations. Faster Conversions. Always On.

ChatBeacon’s GenAI Chatbots bring your website to life—talking to visitors in natural language, showing relevant answers, and solving problems instantly.

Chat Beacon + Azure AI
ChatBeacon + Open AI

ChatBeacon + Azure Al
Enterprise Intelligence with Built-In Security and Compliance

ChatBeacon + Azure AI was designed for organizations that demand both performance and protection.
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Running on Microsoft’s Azure OpenAI infrastructure, it delivers intelligent, secure conversations that meet the strictest data-handling and compliance standards.It’s the trusted choice for banks, credit unions, and enterprise support teams that can’t afford risk but want the power of real-time AI assistance.

Microsoft Entra
Features
Microsoft Azure Infrastructure
Runs natively on Azure OpenAI for enterprise-grade uptime and global reach.
Data Residency Control
Choose your region to meet internal and regulatory requirements.
Governed AI Guardrails
All responses pass through safety layers to ensure accuracy and policy alignment.
Entra ID Single Sign-On
Secure, role-based access for every team member.
Audit Logging
Every interaction is captured and searchable for compliance reviews.
Scalable Cloud Hosting
Supports high chat volume and multi-location deployments with ease.

Benefits

Operate confidently within financial or government compliance frameworks.
Protect sensitive customer data while maintaining lightning-fast response times.
Integrate seamlessly with your Microsoft ecosystem; Azure, Teams, and Entra ID.
Prevent off-brand or non-compliant AI responses before they happen.
The perfect balance of innovation and control for regulated industries.

Enterprise AI, Powered by Microsoft Azure OpenAI

Smarter AI, stronger guardrails. ChatBeacon + Microsoft Azure OpenAI brings you security, compliance, and the scalability to serve customers 24/7.

Chatbeacon Chat Playground with Azure
Azure Stats

Enterprise AI, Powered by Microsoft Azure OpenAI

Smarter AI, stronger guardrails. ChatBeacon + Microsoft Azure OpenAI brings you security, compliance, and the scalability to serve customers 24/7.

Chatbeacon Chat Playground with Azure
Azure Stats

ChatBeacon + OpenAI Responses
‍Conversations That Connect - Powered by OpenAI

ChatBeacon + OpenAI Responses transforms your customer chat into natural, human-feeling conversation.Built on OpenAI’s advanced language models, it understands tone, context, and intent — making it your brand’s digital voice that listens, learns, and speaks like a person.

It’s the ideal solution for companies that want warmth and intelligence in every chat, without the complexity.

Azure Open AI
Features
OpenAI Conversational Engine
Multi-turn, memory-aware dialogue that flows naturally.
Brand Voice Controls
Adjust tone, vocabulary, and personality to fit your company style.
Knowledge Integration
Pulls from your existing FAQs, help docs, and product data.
Instant Chat Summaries
Generates quick overviews for supervisors and agents.
Multilingual Support
Engage users globally in over 50 languages.
Human Handoff
Transfers chats seamlessly to live agents when needed - no loss of context.

Benefits

Delight customers with lifelike, confident, and emotionally intelligent chat.
Handle complex, multi-step inquiries with ease and clarity.
Expand internationally without translation overhead.
Free your team from repetitive questions while keeping the human touch.
Perfect for ecommerce, hospitality, and digital brands focused on customer experience and conversion.

Enterprise AI, Powered by Microsoft Azure OpenAI

Smarter AI, stronger guardrails. ChatBeacon + Microsoft Azure OpenAI brings you security, compliance, and the scalability to serve customers 24/7.

Chatbeacon Chat Playground with Azure
Azure Stats
“ChatBeacon’s AI chatbot has become our first line of member support. It answers 80% of questions instantly, freeing our staff to focus on complex needs—and it’s available around the clock.”
Susan L., VP of Member Experience

Built for the Way You Work

Adapts instantly

Train Your AI on Your Business, Automatically

Our intelligent document + website crawler does the heavy lifting. No technical setup. No manual uploads. Just results.

Upload PDFs, policies, product catalogs, or knowledge base docs

Connect your website, intranet, or help center

ChatBeacon ingests it all, so your chatbot can respond with real, accurate knowledge from your organization.

Your AI chatbot becomes a true expert in your business, overnight.

Real Use Cases That Drive ROI

Industry
Example Chat Prompt
ChatBeacon Delivers
Ecommerce
“Do you have blue men’s running shoes in size 10?”
Displays real products with photos, prices, and links
Financial
“How do I freeze my card?”
Pulls exact policy response from your documents
Healthcare
“Do you accept Aetna?”
AI reads your insurance FAQs and replies instantly
SaaS
“Can you walk me through setup?”
Ingests your onboarding docs and responds step-by-step
HR
“Where can I find our PTO policy?”
Searches your HR docs and answers with links
Customer
Please show me retro sunglasses in black
Aria Chatbot
Here is a selection of items I've curated for you to view.
No guesswork. No dead ends. Just visual, AI-powered selling.

PictureData™ + Shopify

Forget static filters and drop-downs.
With PictureData™, ChatBeacon’s Shopify chatbot understands product requests in plain English, and replies with real images, directly from your live catalog.

Smart product discovery with human-like chat

Instant product images delivered in conversation

Built for Shopify—works out of the box

Upsells & variants supported via natural-language requests

Peace of Mind

Security Highlights

Enterprise-Grade Security Built for Scale
At ChatBeacon, we don’t just power conversations—we protect them. Every message, data point, and system connection is secured by architecture designed to meet the compliance, confidentiality, and performance needs of modern organizations.

End-to-End Encryption
‍Every chat, whether AI or human-assisted, is encrypted in transit and at rest.

Role-Based Access & Audit Logs
Maintain control over who sees what—with full visibility into user actions.

SOC 2 & GDPR-Aligned Practices
Built to support stringent compliance across industries like banking, healthcare, and retail.

Data Residency Control
Optional support for region-specific data storage policies.

Secure Vector + File Storage
Your documents, knowledge base, and training data are isolated and protected—never repurposed or shared.

From e-commerce brands to banks, your customers trust you with their data. With ChatBeacon, you can trust us with it too.

Why it Matters:
“ChatBeacon gives us the AI advantage we needed, with the privacy and control we demanded.”
CIO, Regional Financial Institution
Industry-Proven Gains in Engagement, Efficiency & ROI

Chatbot Results That Speak for Themselves

Customer expectations have changed. They want real answers, not forms. Immediate help, not wait times. ChatBeacon meets that demand with enterprise-grade generative AI.

Key Industry Stats

Metric
Impact
30% cost savings
Average reduction in customer service costs when using AI chatbots1
70%+ of routine inquiries
Handled automatically by AI bots 2
67% increase in lead qualification speed
Companies using GenAI-powered chat 3
30–40% lower cart abandonment
When shoppers engage with product-aware chatbots4
80%+ of customers
Expect instant answers online, especially after hours5
1.4x more interactions per visit
1.4x more interactions per visit with bots that provide visual product results6
14% faster ticket resolution
When AI assists live agents7
Source 1.IBM 2.Salesforce Service Trends Report 3.Drift Conversational Marketing Benchmark 4.Baymard + Internal eComm Benchmarks 5.Zendesk CX Trends Report 6.ChatBeacon Internal A/B Testing 7.Gartner

The Bottom Line:
“Companies not using AI chat support are leaving revenue, retention, and efficiency gains on the table.”
ChatBeacon not only meets expectations, it exceeds them, automating the right conversations while knowing when to hand off to a human.

“ChatBeacon helped us shift away from phone-heavy support to high-efficiency live chat. Not only did we increase total chat volume by over 40%, but our agents are now resolving more inquiries in less time; with happier customers and shorter queues.”
Angela M.,
Director of Customer Experience
“Since launching ChatBeacon, we’ve dramatically reduced call center volume related to card freezes and lost cards. The AI now handles over 1,200 secure inquiries a week without a hitch.”
James T., Director of Digital Operations
“ChatBeacon helped us modernize our onboarding flow. Customers get answers instantly, upload docs, and move through applications faster—with fewer drop-offs.”
Dana M., Head of CX
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Automation

Unleash the power of Generative AI Chatbots with features to streamline your customer experience

ChatBeacon's live chat feature is the perfect way to provide your customers with fast and personalized support.

Intelligent, Human-Like Conversations
Customizable to Your Brand
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Instant Access to Key Metrics
Omnichannel Integration
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Continuous Learning and Optimization
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Multi-Language Support
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Power of ChatBeacon ChatBots

Intelligent, Human-Like Conversations

Powered by cutting-edge AI, our chatbots understand customer intent, respond naturally, and provide solutions tailored to your audience. With OpenAI Assistant API integration, your chatbot becomes a seamless extension of your support team.

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 Contextual Understanding:

Keep the conversation flowing by understanding past messages and providing relevant follow-ups.

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Multi-Turn Dialogue:

Handle complex queries in a natural, conversational manner.

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Power of ChatBeacon ChatBots

Customizable to Your Brand

Tailor every interaction to match your brand’s voice and tone, creating a consistent and professional customer experience. Adjust chatbot responses, tone, and even workflows wit

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Power of ChatBeacon ChatBots

Instant Access to Key Metrics

ChatBeacon AI Chatbots utilize our powerful Agent AI Assistant, allowing agents and supervisors to:

Retrieve chat summaries in seconds.
Analyze chat sentiment and performance metrics.
Seamlessly switch between chatbot and human-assisted modes for critical escalations.
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Power of ChatBeacon ChatBots

Omnichannel Integration

Deploy AI chatbots across multiple channels, including:

Websites
Mobile Apps
Social Media Platforms
Messaging Apps like WhatsApp and Facebook Messenger

Your customers can reach you wherever they are, ensuring unmatched convenience.

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Power of ChatBeacon ChatBots

Continuous Learning and Optimization

With ChatBeacon AI’s advanced learning capabilities:

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Improve performance:

by training your chatbot with historical chat data.

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Monitor and refine interactions:

based on real-time analytics and feedback.

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Use OpenAI’s API updates:

to stay ahead with the latest improvements in AI communication.

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Power of ChatBeacon ChatBots

Multi-Language Support

Break down language barriers with multilingual capabilities. ChatBeacon AI Chatbots can engage users in multiple languages and even translate conversations for seamless global communication.

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Instant translation

Instant translation allows your chatbot to communicate effectively with users in their native language, ensuring a personalized and seamless interaction.

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50+ languages

Our chatbots support over 50 languages, ensuring that you can connect with customers from diverse linguistic backgrounds effortlessly.

Top Rated

The #1 rated AI Chat Platform.

24/7 Smart AI Chatbot:
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ChatBeacon AI
Other Chat Platforms
Always on, always learning
Limited automation, offline at night
Visual Shopping Assistant:
OpenClose
ChatBeacon AI
Other Chat Platforms
Product images shown in real-time with Shopify + PictureData™
Just text replies
Instant Knowledge Training:
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ChatBeacon AI
Other Chat Platforms
Auto-ingests your site & files, no setup needed
Manual scripts, outdated FAQs
Live Agent Handoff:
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ChatBeacon AI
Other Chat Platforms
Seamless transitions with full chat context
Clunky or missing live agent support
Fast, No-Code Setup:
OpenClose
ChatBeacon AI
Other Chat Platforms
Launch in 5 minutes, no dev team required
Complex integrations, dev hours needed

Ready to See It in Action?

Let your chatbot do the talking.
• Try a live demo
• Test real product searches
• See how our GenAI + PictureData™ transforms engagement
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Sign Up for Demo
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