ChatBeacon offers a managed ChatBot service that can increase your business efficiency and engagement.
Unleash the power of Conversational AI ChatBots
Assist Customers with efficient AI Chat Automation.
Provide automated answers to common questions, streamlining your customer experience.
Guide customers to Operators and Departments that can help them with their specific needs with your ChatBot.
Online or offline, your Chatbot is there for your customers 24/7.
MANAGED CHATBOT SERVICE
Includes: One ChatBot license for one websiteChatBot Schedule (the virtual agent remains logged based on your preferred schedule. Quick Replies (clickable buttons for easy interaction between the chatter and ChatBot) Department Routing based on chatter's selections or inputParsing of existing Knowledge-BaseAutomated Webpage Redirection or PUSH URL based on the chatter's selection or input New ChatBot Workflow or use our pre-built Banking Bot Template.
White Glove Service: ChatBeacon will add, remove or edit questions/answers on your behalfWorkflow changes (1-2 business days turnaround)
Workflow Edits: ChatBeacon or your designated ChatBot admin can complete any content changes. All content changes are performed in the browser and doesn't require development or programming skills.
Training: We provide onboarding and training to your ChatBot admin. Once the setup is completed and launched live, you will only have to actively manage the chatbot workflow if you want to make minor content changes.
Ownership: Your company will own the ChatBot settings and data, and the ChatBot Managed Service subscription is required for the ChatBot to remain active.
More than 600,000+ agents are using ChatBeacon
99.9% of teams love ChatBeacon. Not convinced you’re one? We love a challenge.