Line
Verticals

Instant customer support for startups and small businesses

Enhance customer support, streamline interactions, and foster customer satisfaction with our innovative live chat platform. Benefit from Live CoBrowse, Video Chat, AI Chatbots, and SMS Chat features

Know About Us
Know About Us
Arrow
Check Icon Orange
Enhance Customer Trust with Secure, Real-Time Support
Check Icon Orange
Simplify Communication and Deepen Customer Connections
Empeople Credit Union using ChatBeaconAIThomaston Saving Bankusing ChatBeaconAIKnoxville Employee Credit Union uses ChatBeacon
Empeople Credit Union using ChatBeaconAIThomaston Saving Bankusing ChatBeaconAIKnoxville Employee Credit Union uses ChatBeacon

Why Choose ChatBeacon to For Startup or Small Business

Feature
Description
Benefit
AI ChatBot with Vector Store
ChatBeacon AI uses vector storage to access and reference custom documents (PDFs, training manuals, policies, etc.) in real time.
Delivers responses based on your organization's mental health protocols and documents ensuring accurate, policy-aligned help 24/7.
Co-Browsing Support
Counselors can share a screen with the visitor to walk through resources, forms, or service directories together.
Reduces confusion and helps guide overwhelmed individuals through complex intake forms or local resource databases.
Live Chat with Human Agents
Visitors can escalate from chatbot to a live human counselor instantly.
Ensures people in distress always have a human available - key in moments of crisis, panic, or emotional vulnerability.
Multi-Channel Access (Web, SMS, FB)
Users can initiate contact from multiple channels and - not just website chat.
Makes help more accessible for people in crisis who may prefer texting or social media over direct conversation.
One-on-One Video Chat
Secure video sessions between visitors and trained staff.
Builds trust and emotional connection in situations where tone, expression, and visual reassurance matter.
Real-Time Visitor Monitoring
Counselors can see who'ss on the site, what pages they're viewing, and how long they've been there.
Allows staff to proactively engage someone who may be silently struggling or hesitating to ask for help.
Line
Chatbots

Your Guide to ChatBots

ChatBeacon offers a managed ChatBot service that can increase your business efficiency and engagement.

Automation

Provide automated answers to common questions, streamlining your customer experience

Arrow
Personal Guide
Arrow

Guide customers to Operators and Departments that can help them with their specific needs with your ChatBot.

24/7 Support
Arrow

Online or offline, your Chatbot is there for your customers 24/7.

Line
Implementation Solutions

Foster Lasting Connections with Small Business Customers

Revolutionize Customer Engagement. Empower your startup with tools like Live CoBrowse, Video Chat, and AI Chatbots. Deliver real-time support, build trust, and enhance customer satisfaction effortlessly.

Icon
Startups and SMBs

Streamline Operations for Growth. Utilize website screen recording, live visitor monitoring, and SMS messaging to optimize workflows, gain insights, and engage customers effectively—all while reducing costs.

Icon
Startups and SMBs

Scalable Solutions for Startups. ChatBeacon AI is user-friendly and adaptable, offering 24/7 assistance without large teams. Grow your business while keeping customer interactions meaningful and impactful.

Icon
Startups and SMBs

Leverage proactive chat, live visitor tracking, and intelligent routing to engage prospects instantly, resolve queries, and turn website visitors into loyal customers.

Shape
Line
Insight

Unleash the Power of ChatBeacon AI for Startups and SMBs

In the fast-paced world of startups and small to medium-sized businesses (SMBs), staying ahead of the competition is crucial. At ChatBeacon, we understand the unique challenges you face. That's why we've designed the ChatBeacon AI Platform to empower you with cutting-edge tools that enhance customer engagement, streamline operations, and boost your business growth. Discover how our platform, equipped with agent-assisted co-browse, website screen recording, live visitor monitoring, video chat, SMS messaging, and Facebook Messenger integration, can revolutionize your business.

Elevate Customer Support with Agent-Assisted Co-Browse

Imagine being able to see exactly what your customers see, in real-time. With ChatBeacon AI's agent-assisted co-browse, your support team can provide unparalleled assistance. Guide your customers through complex processes, help them complete transactions, or troubleshoot issues instantly. This feature not only enhances customer satisfaction but also reduces resolution times, making your support team more efficient and your customers happier.