Sleek Chat Window

Instantly welcome every online visitor with a friendly greeting. Create the perfect chat window to match your website’s unique aesthetic with our customization features. Assign aliases and avatars to all of your agent profiles for a personalized touch that your customers will love.

Streamlined Agent Console

Manage ChatBeacon and all your integrations in one convenient place. Our easy-to-use agent console puts everything right at your fingertips. Engage in chats, store chat transcripts, access customer firmographics, post to social media accounts, and more, right from your agent console. No need for additional software or applications.

AI ChatBot Integration

In conjunction with a subscription to Motion.ai, your ChatBeacon ChatBot can be up and running in just a few minutes. ChatBots are highly customizable and can provide predefined answers to common inquiries, intelligently route chats to human agents or specific departments, and eliminate the need of a prechat survey by capturing (and remembering) customer information during a natural conversation. After its initial setup and its remarkable ability to learn as it goes, it has the unique ability to act as a 24/7 chat agent, helping your website show an online chat option at all times.
 
To learn more about ChatBots,

SMS Chat

Give your customers the freedom to contact your chat agents anytime, anywhere, right from their mobile phone SMS application. Configure your company’s landline phone number to receive SMS text messages, delivered straight to your Agent Console. This upgrade gives your customers the ability to SMS message you, versus calling you instead, which come straight to your agents as a normal web chat would.

Firmographics

Know your audience! Upgrade your ChatBeacon subscription to enable firmographics by KickFire and Full Contact. Get instant, accurate reportings of your customers’ business address and phone number, industry, social media profiles, revenue, and more right in your Agent Application. ChatBeacon will store this information and remember it each time the visitor comes back to your website, allowing your agents to personalize the chat experience to best serve their unique needs.

Unified Chat Channels

Give your customers the best chance to reach you, and manage all the chats in one convenient place. With three chat channel options (website chat, SMS chat, and Facebook Messenger) your agents can answer chats from any of these channels straight from their Agent Application, eliminating the need to employ extra staff to monitor them separately.

Mobile Chat Window

Our new chat window is optimized for mobile devices and works great on any smartphone browser. The responsive chat window is compatible with all websites (Wordpress, Magento, PHP, .NET websites and more). It also provides legacy support for all previous chat windows, including previous graphics customizations.

Want an in-depth look at all our Features.
Get our brochure.
ChatBeacon Brochure

More with ChatBeacon

Master Languages

Master Languages

World domination may be closer than you think! Maximize global communication with in-app text translation into 52 languages.

Keep Tabs

Keep Tabs

We’re great with names! We’ll remember all your visitors and help you meet your customers’ specific needs.

Get Social

Get Social

NEW! Receive the messages sent to your company’s Facebook page right to your operator app. No need for separate operators or administrators.

Be Proactive

Be Proactive

Win your customer’s love and loyalty by actively engaging with them. Connect, direct, and invite your customers to get the most out of their experience on your website.

Stay Clean

Stay Clean

We know accidents happen. ChatBeacon automatically filters any “bad words” from the chat and chat transcripts.

Go Mobile

Our mobile application ChatBeaconGO is free with ALL ChatBeacon subscriptions. Perfect for business owners on the move!

Read Minds

Read Minds

Preview what your customers are typing before they even press ‘send.’

Team Player

Team Player

ChatBeacon CLOUD with Zapier integration connects with your CRM solution or 300+ other apps in a snap. Send texts or emails as a new chat begins, forward chat transcripts and more with unparalleled simplicity.

Options are great. Pick the best one for you!

Our Cloud
 
Leave the hosting to us!
With our Cloud it takes only few minutes
to setup and integrate into your website.
We'll manage the server, so don't have to.
Your Server
 
Be the host with the most!
Our on-premise option allows you to host
ChatBeacon on your own server. This safe and
secure option is perfect if you prefer to store
chat data in-house.

Our Cloud

Leave the hosting to us!
With our Cloud it takes only few minutes
to setup and integrate into your website.
W'll manage the server, so don't have to.

EVERYTHING
PLAN

$

Per Month/Per Agent Test Drive Today

EVERYTHING+
PLAN

$

Per Month/Per Agent +
Premium Integration

Your Server

Leave the hosting to us!
Be the host with the most!
Our on-promise option allows you to host chatbeacon
on your own server. This safe ans secure option
is perfect if you prefer to store chat data in-house.

EVERYTHING+
INSTALL PAY-AS-YOU-GO

$

Per Month/Per Agent Try Installable Trial

EVERYTHING +
CUSTOM INSTALL

$

Per Agent +
Premium Integration

Ready for a Demo?